Data Protection & Privacy

Pak Super Privacy Policy

At Pak Super, your personal data and account information are handled with care. This policy explains what we collect, why we need it, how it is stored, who we share it with and what rights you have as a player on our platform.

Last Updated: January 2026 Applies to all registered players and site visitors

Privacy at a Glance

We collect only what is needed to run your account
We never sell your data to advertisers
PKR payment data is handled by secure processors
You can request to access or delete your data
Cookies are used to improve your experience

Privacy Principles We Follow

Six core commitments that guide how Pak Super handles your personal information every day.

Minimal Data Collection

We collect only the information genuinely needed to register your account, process PKR transactions and keep you informed about your activity. We do not collect data for the sake of it.

Secure Storage

Account data is stored on secure servers with industry-standard encryption. Payment channel details such as JazzCash and Easypaisa account references are handled via encrypted payment processors, not stored in plain text on our servers.

No Selling of Data

Pak Super does not sell, rent or trade your personal information to third-party advertisers or marketing companies. Your data is used only for the purposes described in this policy.

Transparent Use

Every category of data we collect is explained in this policy along with the reason we need it. If our data practices change in a meaningful way, we will notify you before the change takes effect.

Your Rights Respected

You have the right to access the data we hold about you, request corrections and ask for deletion of your account data subject to our legal obligations. These rights can be exercised by contacting support.

Defined Retention

We do not hold your data indefinitely. Retention periods are set based on the type of data and the purpose it serves. Account data that is no longer needed is deleted or anonymised on a defined schedule.


Rights Available to Every Player

As a registered Pak Super player, you have specific rights over your personal data. Here is what you can ask for.

Right to Access

Request a copy of all personal data Pak Super holds about your account, transactions and activity history.

Right to Correction

Ask us to correct any inaccurate or outdated personal information held on your account, such as your name or contact details.

Right to Deletion

Request deletion of your personal data when your account is closed, subject to any legal retention requirements that apply.

Right to Object

Object to your data being used for direct marketing at any time. You can opt out of promotional emails through your account settings.

Right to Restrict

Ask us to restrict processing of your data in certain circumstances, such as while an account dispute is being investigated.

Right to Portability

Request your account data in a structured, readable format if you wish to transfer it or keep a personal record.


01 Who We Are

This Privacy Policy applies to the Pak Super platform, accessible at paksuper.onl, and all associated services including the Pak Super App, Game Lobby, Bingo, Fish Games, Betting section and Promotions. When this policy refers to "Pak Super", "we", "us" or "our", it means the Pak Super platform operator responsible for managing your account data and platform services.

This policy applies to all visitors to the paksuper.onl website and all registered players. It explains the personal information we collect, the legal basis on which we process it, how we keep it secure and the rights available to you. By using the Pak Super platform or registering an account, you acknowledge that you have read and understood this Privacy Policy.

If you have questions about how your data is handled or wish to exercise any of your rights, you can reach us at [email protected]. Our support team handles all privacy-related queries and aims to respond within a reasonable timeframe.

02 Data We Collect

Pak Super collects personal data in the following categories. We only collect what is necessary for the specific purpose described.

Data Category Examples How It Is Collected
Identity Data Full name, date of birth, CNIC number Registration form and identity verification
Contact Data Mobile number, email address Registration form and account settings
Financial Data PKR deposit amounts, withdrawal history, payment channel reference Cashier transactions and payment processor
Technical Data IP address, device type, browser, operating system Automatically when you access the platform
Usage Data Pages visited, games played, session duration, betting history Automatically via platform activity tracking
Communications Data Support chat logs, email correspondence When you contact our support team
Verification Documents Copies of CNIC, proof of address, payment channel ownership confirmation Uploaded by you during KYC verification

We do not collect sensitive categories of data such as biometric data, political opinions, religious beliefs or health information. We do not knowingly collect data from anyone under the age of 18.

03 How We Use Your Data

The personal data we collect from you is used for the following specific purposes:

  • Account Management: To create and maintain your Pak Super account, verify your identity, manage your login sessions and keep your profile up to date.
  • Transaction Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment channels. Your financial data is required to match payments to your account correctly and to process withdrawal requests to the right channel.
  • Fraud Prevention & Security: To detect and prevent fraudulent account activity, multi-accounting, bonus abuse and unauthorised access. Technical data such as IP address and device fingerprint is used as part of our fraud screening processes.
  • Responsible Gaming: To monitor player activity for signs of problem gambling, apply deposit limits or self-exclusion where requested, and send responsible gaming reminders where usage patterns suggest they may be appropriate.
  • Customer Support: To respond to queries, resolve disputes, investigate account issues and handle responsible gaming requests. Support communications are logged to allow our team to provide consistent and accurate assistance.
  • Platform Improvement: Aggregated, anonymised usage data is analysed to improve game performance, navigation, promotional relevance and overall platform experience.
  • Marketing Communications: With your consent, we may send you emails or in-platform notifications about promotions, new games, PSL season betting offers and bonus opportunities. You can opt out of these at any time.
  • Legal Compliance: To meet any applicable legal or regulatory obligations, including document retention requirements and cooperation with lawful requests from authorities.

We do not use your personal data for automated decision-making that produces significant legal effects without human review. Game outcomes are determined by random number generation systems, not by profiling of individual player data.

04 Payment Data & PKR Transactions

All financial transactions on Pak Super are denominated in Pakistani Rupees (PKR). When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, your payment details are processed through our payment service providers who operate under their own security and data protection obligations.

Pak Super does not store full payment credentials such as complete mobile wallet PINs, full card numbers or internet banking passwords on our own servers. What we retain is a transaction reference, the payment channel type, the PKR amount and the timestamp — sufficient to match the payment to your account and to handle any dispute that may arise.

Deposits and withdrawals are required to use payment channels registered in your own name. This means your payment channel identity is checked against your Pak Super account identity as part of our standard verification process. This matching requirement is both a security measure for your protection and part of our anti-money-laundering procedures.

Your full transaction history is available within your Pak Super account dashboard at any time. If you notice a transaction you do not recognise, contact our support team immediately so we can investigate.

05 Cookies & Tracking

Pak Super uses cookies and similar tracking technologies on the paksuper.onl website and platform. Cookies are small text files stored on your device that help us deliver a functioning, personalised and secure platform experience.

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking platform functionality.
  • Performance Cookies: Collect anonymised data about how players use the platform — which pages are visited most, how long sessions last and where errors occur. This data is used to improve the platform and does not identify individual players.
  • Preference Cookies: Store your platform preferences such as language settings, display options and notification choices so that these are remembered between sessions.
  • Analytics Cookies: Used to analyse aggregate traffic patterns and game popularity to improve our promotional offerings and content. Data processed through analytics cookies is anonymised before analysis.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality, including your ability to stay logged in. Blocking performance or analytics cookies does not affect your ability to use the platform.

Pak Super does not use third-party advertising cookies or tracking pixels that share your behaviour with external advertising networks.

06 Sharing Your Data

Pak Super does not sell, rent or trade your personal data to any third party. We share data only in the following limited circumstances:

  • Payment Processors: Your PKR transaction data is shared with payment service providers — including the operators of JazzCash, Easypaisa and Raast integrations — solely for the purpose of processing deposits and withdrawals. These providers are contractually required to handle your data securely.
  • Identity Verification Services: Where third-party KYC (Know Your Customer) verification services are used to confirm your identity documents, your submitted verification data is shared with those services under strict data processing agreements.
  • Fraud Prevention Services: Technical data including IP address and device identifiers may be shared with fraud detection services that help us identify suspicious account activity and protect all players on the platform.
  • IT Infrastructure Providers: Our hosting and cloud infrastructure providers may have technical access to server data as part of platform operations. These providers operate under contractual obligations to maintain confidentiality and security.
  • Legal Authorities: We may disclose personal data to law enforcement, regulatory bodies or courts where we are legally required to do so. We will only disclose the minimum amount of data necessary to satisfy the legal requirement.

In all cases where data is shared with third parties, we ensure that appropriate contractual protections are in place. We do not permit our service providers to use your data for their own purposes beyond the service they provide to us.

07 Data Retention

Pak Super retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention guidelines apply:

  • Active Account Data: Retained for the duration of your account's active status plus a reasonable period after account closure to allow for dispute resolution.
  • Transaction Records: PKR deposit and withdrawal records are retained for a minimum period in line with standard financial record-keeping requirements. These records cannot be deleted on request during the mandatory retention window.
  • Identity Verification Documents: KYC documents such as CNIC copies are retained for the period required under applicable anti-money-laundering standards and are then securely deleted.
  • Support Communications: Chat logs and email correspondence are retained for a period sufficient to allow follow-up on unresolved issues and are then deleted or anonymised.
  • Technical & Usage Data: Log data and usage statistics are retained in anonymised or aggregated form for platform improvement purposes. Raw identifiable log data is not retained indefinitely.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with your identity. Anonymised aggregated data may be retained indefinitely for statistical analysis purposes.

08 Security Measures

Pak Super takes the security of your personal data seriously and maintains technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration or destruction.

Our security practices include:

  • Encryption of data in transit using HTTPS/TLS protocols across all platform pages and API connections
  • Encrypted storage of passwords — your password is never stored in plain text on our systems
  • Access controls that limit which team members can access player account data, based on the minimum access required for their role
  • Regular security reviews of platform infrastructure and third-party service provider arrangements
  • Fraud monitoring systems that flag unusual account activity for review

While we maintain these protections, no system connected to the internet can be guaranteed completely secure. If you suspect that your account has been accessed without your authorisation, you should change your password immediately and contact our support team. We will investigate and take appropriate protective action on your account.

Players also have a responsibility to keep their own login credentials secure. Sharing account details with others removes the protection that our security measures provide on your behalf.

09 Children's Privacy

Pak Super is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires players to confirm that they are 18 or older, and we apply age verification checks as part of our standard KYC process.

If we become aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted without retention. Any balance in the account will be handled in accordance with our Terms and Conditions underage account provisions.

If you believe that a minor has registered on the platform, please contact our support team immediately at [email protected] so that we can investigate and take action.

10 Your Rights

As a Pak Super player, you have the following rights over your personal data. To exercise any of these rights, contact our support team with your request and we will respond within a reasonable period:

  • Access: Request a copy of the personal data we hold about you. We will provide this in a readable format and explain how it is being used.
  • Correction: Ask us to correct any personal data that is inaccurate or incomplete. This includes updating your contact details, correcting a name spelling or updating a payment channel reference.
  • Deletion: Request deletion of your personal data. We will action this where there is no overriding legal obligation to retain the data. Transaction records required under financial regulations cannot be deleted during the mandatory retention window.
  • Restriction: Ask us to pause processing of your data in specific circumstances, such as while you are disputing an account matter.
  • Objection: Object to your data being used for direct marketing at any time. Opt-out links are included in all marketing emails and the preference can be updated in your account settings.
  • Portability: Request your account data in a structured digital format if you wish to retain a personal copy.

We will not charge a fee for exercising any of these rights in ordinary circumstances. Requests that are manifestly unfounded, repetitive or excessive may be declined with explanation. We may need to verify your identity before processing a data rights request to protect against unauthorised requests.

11 Marketing Communications

With your consent at registration or through a subsequent opt-in, Pak Super may send you communications about promotions, bonuses, new game launches, PSL season betting offers, Bingo events and other platform news. These communications may be delivered by email, SMS or in-platform notification.

You can withdraw your consent to marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Updating your notification preferences in your account settings dashboard
  • Contacting our support team and requesting removal from the marketing list

Opting out of marketing communications does not affect transactional communications such as deposit confirmations, withdrawal notifications, security alerts or responsible gaming reminders. These are considered essential account communications and are sent regardless of marketing preferences.

12 Policy Changes

Pak Super may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, payment processing arrangements or applicable legal requirements. When we make material changes, we will notify registered players via email or through a prominent in-platform notice before the updated policy takes effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically, particularly after receiving a notification of changes. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

Minor updates such as clarifications of existing practices, corrections to typographical errors or formatting changes may be made without advance notification and will be reflected in the updated version of this page.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, want to report a privacy concern or need to report suspected unauthorised access to your account, please get in touch with the Pak Super team:

  • Email: [email protected] (plain text — not a clickable link)
  • FAQ: Visit our FAQ page for answers to common account and data questions
  • Live Chat: Available within the platform for logged-in players

We aim to respond to all privacy-related queries within 5 working days. For urgent security matters such as suspected account compromise, please mark your message as urgent and our team will prioritise accordingly.

This Privacy Policy was last updated in January 2026 and supersedes all previous versions.


Your Data Is Safe With Us — Start Playing in PKR

Register your free Pak Super account, deposit in PKR via JazzCash, Easypaisa or Raast, and enjoy Cricket Betting, Bingo, Fish Games and more — with your privacy protected every step of the way.

18+ only. Please game responsibly and within your personal budget. Gaming involves financial risk.